Privacy Policy

This Privacy Policy describes how NextWave Tech Inc. ("NextWave Tech", "we", "us", or "our") collects, uses, and discloses personal information in connection with the TextMint product and the textmint.ai website (together, the "Service").

NextWave Tech Inc. is incorporated in Alberta, Canada (Corporate Access Number 2026986097, CRA Business Number 771764164), with its registered office at 203-8500 19 Avenue, Calgary, Alberta T2A 7W8, Canada.

1. Information we collect

We collect personal information that you provide directly to us, including:

• Account & contact details: name, business name, email address, mobile phone number.
• Consent records: the timestamp, IP address, user agent, and source of any consent you give us (for example, opting in to SMS or email updates).
• Service content: messages you send to or receive from the TextMint AI agent, lists you upload or connect, and configuration you provide.
• Usage information: log data, device identifiers, and analytics about how you use the Service.

2. How we use information

We use personal information to:

• Provide, operate, and improve the Service.
• Send service messages, early-access invitations, and product updates. We only use channels where you have given consent (and only where required by law).
• Comply with legal obligations under Canadian Anti-Spam Legislation (CASL), Canadian privacy law (PIPEDA), and applicable U.S. laws including the TCPA.
• Maintain audit records of consent for compliance and dispute resolution.

3. SMS messaging

If you opt in to receive SMS messages from TextMint, message frequency varies (typically 2 to 6 messages per month). Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at the address below. We do not share or sell mobile phone numbers or SMS opt-in data to third parties or affiliates for marketing purposes.

4. Service providers

We use trusted service providers to operate the Service, including hosting providers, analytics providers, our SMS provider (Telnyx LLC), and our email provider (Twilio SendGrid). These providers process information on our behalf under written agreements that restrict their use of personal information.

5. International transfers

Personal information may be processed in Canada, the United States, and other jurisdictions where our service providers operate. Where required, we use appropriate contractual safeguards.

6. Retention

We retain personal information for as long as necessary to provide the Service and meet legal obligations, including consent records required under CASL, which we keep for at least three (3) years after the consent expires or is withdrawn.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to withdraw consent at any time. To exercise any of these rights, email us at privacy@textmint.ai.

8. Children

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We will provide notice of material changes through the Service or by email.

10. Contact us

Questions or concerns? Contact our privacy team at privacy@textmint.ai or by mail at:

NextWave Tech Inc.
Attn: Privacy
203-8500 19 Avenue
Calgary, Alberta T2A 7W8
Canada